IT Service Support
Your job is to offer the services and products your company is known for, and our job is to provide your infrastructure with the support it needs to continue doing so. One way in which Guidance Consulting accomplishes this is via IT Service Support, or how you monitor and streamline your customers' access to your infrastructure.
IT Service Delivery
IT Service Delivery is one of the most important components of any business's IT infrastructure, since it determines the safety, security, and viability of all your virtual interactions. When your system is accessed by users – whether they are the customers you serve or your own employees – it puts a strain on your IT environment,
Information Security Management
Information Security Management is just like hiring a full-time security task force solely for the information your business sends and receives every day. Increased concerns related to customer confidentiality require that all businesses, from government organizations to nonprofits, keep their IT infrastructure
The quality of your IT system is only as good as the quality of the software assets you have to control and monitor it. Unfortunately, all software comes with a limited shelf life, so the products you purchased and implemented a year ago might actually be inhibiting the way you do business today.